隐私政策
1. Important information
Livapart ("Livapart" "FRPE S.A.S" or "we") administers the website "Livapart.com". Through this privacy policy, Livapart states its firm commitment to protecting the privacy of users ("users" or "you") and how we collect your personal data.
We ask that you read our privacy policy carefully. By browsing our website, adopting the services we offer, and where applicable, explicitly agreeing to this Privacy Policy, you acknowledge that you have read and agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our website.
Your privacy rights are important to us, and we will only process the personal information you provide in accordance with the privacy legislation applicable in the jurisdictions in which we operate. This includes the General Data Protection Regulation and the various regulations, primary and secondary laws as written or updated from time to time, as well as any legislation resulting from the GDPR.
2. Information about Livapart
Operator
Livapart is administered by FRPE S.A.S, and operates as a data controller. Our registered office is located at 37 Rue Pierre Marie Chapuis, 95320, Saint Leu La Forêt, France.
Contact details
For questions regarding the collection, storage, and use of personal information, or for any other privacy-related issues, please contact us through one of the following channels:
- Phone: +33 6 46 11 29 37 or ;
- Email: contact@livapart.com or ;
- Send a letter directly to the above address.
Changes in the privacy policy and duty to notify of such changes
Livapart may change this privacy policy from time to time. Any changes will be noted at the bottom of the privacy policy page. You should check back periodically to review the privacy policy to be aware of any changes.
Redirection via Third Party Links
While browsing the Livapart website, you may encounter links that redirect you to other sites with which we have affiliate agreements. Livapart is in no way responsible for such affiliated sites' privacy practices or content. The above privacy policy applies only to personal data that we collect from you through the Livapart website or when we communicate directly with you.
As a guideline, you should check the privacy policies of any sites you visit.
3. The data we collect about you
Personal data/information is any information about a person with which we can identify a person. Anonymous data is excluded.
We may collect, use, store or transfer various personal information about you, which you can see below:
- Identification data, i.e., first name, last name, username or other identifier, date of birth, gender, national identity card or passport data.
- Communication data i.e. e-mail address, postal address, telephone numbers, and instant messaging account details.
- Banking data i.e. bank account and payment card details.
- Transaction data i.e. details of payments made via Livapart.
- Computer data i.e. IP address, your browser choices and versions, login data, your Urchin Tracking Module settings, your time zone and location settings, your attribution settings, your browser plug-in types and versions, and the system, platform and other technologies that operate on the devices you use to browse Livapart.
- Your personal space data, i.e., your username and password, confirmed reservations, preferences, guarantor information, and answers from questionnaires and feedback.
- Usage data, i.e. information about your use of Livapart.
- Communication & marketing data, i.e. your preferences on how we and third parties contact you for marketing and/or communication purposes.
Livapart collects, uses, and shares so-called aggregate data such as demographic and statistical data for any purpose. Aggregate data is derived from users' personal data but remains anonymous and is therefore not considered personal data. For example, we may combine access data to a certain feature of the site to determine its percentage of use.
In addition, when we link aggregate data and your personal data to identify the user directly or indirectly, this data is treated according to the privacy policy.
Livapart does not collect any personal data relating to your religious or philosophical beliefs, race, ethnicity, sexual orientation, gender, political opinions, medical information, or biometric or genetic information), unless these have been provided by you during your use of the site. We do not collect any personal data regarding criminal convictions and/or offences.
4. Different ways of collecting users' personal data
The different ways of collecting data are mainly via:
- Direct exchanges: i.e., personal data such as your identity data when you create your account, your contact or financial data when you fill out a form for example. Also, we collect personal data when we exchange via telephone, e-mail or the quick contact form.
Here is a list of actions where we may collect your personal data:
- Create a personal account on Livapart
- Pre-booking/Book on Livapart
- Request additional information
- Give a pre/post-experience feedback
- Request for marketing communication
- Answer a questionnaire
- Automatic and technological: As you browse Livapart, we may automatically collect certain information such as the browser you are using, which pages of the site you are viewing, and which links you click. This data collection allows us to improve our site and therefore your experience when browsing Livapart. The use of cookies and other similar technologies allows us to collect this data. If you would like more information about cookies, please read our cookie policy.
- Third-Party Sites and/or Public Sources: Livapart is likely to receive some personal data and/or identity information from third-party sites and other public sources, for example:
- Analytical and research information providers;
- Affiliate partners;
- If you have decided to log in via a social network, we may collect your contact information, identity, profile picture, username, email address, and date of birth in correlation with the terms and conditions you agreed to when you logged in. The information you agree to share with Livapart will be mixed with the information we have collected. Finally, comments, likes and posts may be collected in order to improve the experience of browsing Livapart.
When we use any means of communication between you and us, the information is recorded in a "log".
5. Use of your personal data
Your personal data will be used only when Livapart is authorized by law. Most of the cases where we will use them are :
- When it is necessary and legitimate for Livapart or a third party without overriding your fundamental rights.
- When we are required to do so by law.
Below are the different reasons why we will use your data in the context of our legitimate interests but also the legal basis:
支付
When a payment is made on our site, we use a partner: Stripe, which manages the payment service. That is why Livapart does not keep any financial information. The financial information you have entered is directly transmitted to Stripe and follows its privacy policy. If you want to see their privacy policy, click here. When you use Livapart and make payments, you agree that Stripe uses your personal data in accordance with their privacy policy.
Marketing
We may use some of your data such as your contact, identity, and profile for example to get a better idea of what you might want or what might interest you. Thus, we can offer you more relevant services.
Livapart will contact you for marketing purposes only if you have made a payment or requested information.
Before sharing your personal data for marketing purposes with companies outside of FRPE S.A.S, we will ask for your express consent to receive marketing communications.
If you decide that you no longer wish to receive marketing messages, you may unsubscribe at any time.
Please note that when a transaction is made on Livapart, we still receive your personal data.
Different use of data
Personal data is collected for the purposes explained above and only for those purposes. If, in Livapart's opinion, personal data should be used for a different purpose that is compatible with the original purpose, we may use it.
Please note that, if personal data is to be used for a different purpose, Livapart will notify you and explain the purpose. In addition, Livapart may use your personal data without your prior consent, in correlation with the various rules stated above or permitted by law.
6. Disclosure of user data
Your personal data will be communicated with other third parties only if it is necessary as for example to validate a reservation.
We ask third parties to use your personal data only for purposes that we have previously defined. In addition, we ask third parties to respect the protection and security of your personal data. Finally, third parties are not permitted to use this data for their own purposes.
7. International transactions
In order to respond to your request, we may need to store and/or transmit your personal data in countries within and outside the European Economic Area (EEA). Please note that some countries do not protect privacy rights to the same extent as others. By entering your information, you agree to this storage, transfer, and processing of data.
Thus, you also agree to the transfer of your financial and personal data to partners and/or banks located outside the EEA (and conversely the financial details of the partners to the students) in order to simplify the execution of the Rental Agreement between tenants and partners. As soon as the banking data has been transmitted, Livapart does not store these data anymore.
8. Data Security
Livapart aims to keep your personal data as secure as possible by taking electronic, physical and procedural measures to maximize security in the event of a cyber-attack. In addition, when documents or other information are sent via our website, we have systems in place to ensure that they are as secure as possible. However, despite our procedures, if your personal data is corrupted, misused or intercepted through no fault of Livapart's, we will not be held responsible.
The breach procedures that are in place within Livapart will commence in the event of a breach of your personal data. We will notify you when required by law.
9. Data retention
In terms of retention of personal data, we keep your data for as long as it is necessary, for the reasons for which we have stored it, but also for reasons related to legal, fiscal and/or administrative needs.
Livapart determines the retention period in relation to the nature, sensitivity and amount of your personal data, the potential risk of alteration caused by fraudulent use, the reasons for storing your information and the possibility of doing so by another means but also the applicable legal requirements.
In addition, we may convert your personal data into anonymous data and in such circumstances, we may use it indefinitely without notice to you.
10. Your Legal Rights
The following is a list of the rights you have regarding your personal data:
- The right to request access to your personal data;
- The right to request the deletion of your personal data;
- The right to request correction of your personal data;
- The right to request to restrict the processing of your personal data;
- The right to object to the processing of your personal data;
- The right to request the transfer of your personal data; and
- The right to withdraw your consent.
In the event that you wish to exercise any of the rights listed below, please contact us by e-mail or post at one of the addresses listed at the top of the page.
Fees for your legal rights
You will not be charged for access to your personal data (or any other right).
The only time Livapart may charge you a fee would be if you repeatedly, excessively, or illegitimately abuse that right. Otherwise, we may refuse to respond to your request.
Additional information
Livapart implements a security measure, which is that the user who would like to make a request about these legal rights must confirm his identity to us. This allows us to reduce the possibility of fraud.
The response time for your legal rights is about three weeks but can be up to one month if the request is special.
11. Last date of modification of the privacy policy
This privacy policy was last modified on May 02, 2023, in accordance with European legislation on user privacy. Please note that this policy applies in the same way as for a user outside Europe.